Doctor-Led Training Group

020 3393 1312

Privacy Policy

Effective Date: 23rd August 2025

1. Who We Are

This Privacy Policy applies to Doctor-Led Training Group Ltd, a UK-based provider of Health and Safety training.
Business address: 15 Greatorex Street, London, E1 5NF
Email: info@doctorltg.org
Phone: 020 3393 1312

2. What Personal Data We Collect

When you use our website or contact us, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Business address

This information is collected via our online contact form.

We may also collect technical data via cookies, such as your IP address and browsing behaviour.

3. How We Use Your Data

We use your personal information to:

  • Respond to your enquiries

  • Register you or your staff for training courses

  • Maintain internal records (e.g. booking history, invoicing)

We do not use your data for direct marketing without your consent and we do not sell or share your data with third parties.

4. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

  • Legitimate interest: to respond to your enquiries or deliver training services.

  • Contractual necessity: to fulfil your request for training or related services.

  • Legal obligation: where we are required to retain records for compliance.

5. Data Storage & Retention

We use secure systems including Google Workspace and Google Forms to process and store your data.

We retain personal data for up to 5 years, unless:

  • You request for it to be deleted earlier.

  • We are legally required to keep it for longer.

6. Your Rights Under UK GDPR

You have the right to:

  • Access a copy of the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to certain uses of your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: info@doctorltg.org

7. Cookies and Tracking

We use cookies to improve your experience on our website. This may include:

  • Performance and analytics cookies (e.g. Google Analytics)

  • Essential cookies for website functionality

We display a cookie banner when you visit our site that allows you to accept or manage your cookie preferences.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including secure email systems and encrypted platforms.

9. Changes to This Privacy Policy

We may update this policy occasionally. Please check this page from time to time to ensure you are happy with any changes.

10. Contact

If you have any questions about this Privacy Policy or your data, please contact us:
info@doctorltg.org
020 3393 1312